Terms of Service

1. Acceptance of Terms

By accessing and using PayAssured's debt recovery services and website, you accept and agree to be bound by the terms and provision of this agreement. PayAssured is a brand of Ratio Ventures LLP, a limited liability partnership registered in India.

2. Description of Service

PayAssured provides debt recovery services for businesses, including but not limited to:

• Legal-backed debt recovery processes
• Automated payment reminder services
• Credit assessment and verification
• Arbitration and legal notice services
• Business loan facilitation
• Analytics and reporting services

3. User Obligations

3.1 Accurate Information

You agree to provide accurate, complete, and up-to-date information when using our services. You are responsible for maintaining the confidentiality of your account information.

3.2 Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any malicious code or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Provide false or misleading information

4. Service Terms

4.1 Debt Recovery Services

Our debt recovery services are provided under formal agreements. We operate on a "No Recovery, No Fee" model, subject to the terms of your specific service agreement.

4.2 Legal Compliance

All our services are provided in compliance with applicable Indian laws, including but not limited to:

• MSME Development Act, 2006
• Indian Contract Act, 1872
• Arbitration and Conciliation Act, 1996
• Consumer Protection Act, 2019
• Information Technology Act, 2000

5. Payment Terms

Payment terms are as specified in your individual service agreement. Generally:

• Fees are due as per the agreed schedule
• Late payments may incur additional charges
• Refunds are subject to our refund policy
• All prices are exclusive of applicable taxes

6. Intellectual Property

All content, trademarks, and intellectual property on our website and in our services are owned by Ratio Ventures LLP or our licensors. You may not use, reproduce, or distribute our content without written permission.

7. Limitation of Liability

To the maximum extent permitted by law, PayAssured and Ratio Ventures LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

8. Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee specific outcomes as recovery depends on case-specific facts and circumstances. Information on our website is general in nature and not legal advice.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use our services will cease.

11. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on our website. Your continued use of our services constitutes acceptance of the modified terms.

13. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

15. Entire Agreement

These Terms of Service, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and PayAssured regarding your use of our services.