Privacy Policy

1. Introduction

PayAssured, a brand of Ratio Ventures LLP ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our debt recovery services and website.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, phone number, and mailing address
• Business information including company name, GST number, and business address
• Financial information related to debt recovery cases
• Communication records and correspondence
• Website usage data and cookies

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and browser information
• Pages visited and time spent on our website
• Referring website information
• Device and operating system information

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing debt recovery services and legal support
• Communicating with you about your cases and our services
• Processing payments and managing accounts
• Improving our website and services
• Complying with legal obligations and regulatory requirements
• Marketing and promotional activities (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With legal professionals and service providers involved in your case
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: